Training sessions

* "Be sure that all training sessions follow Suzanne's method: 1) demonstration; 2) clear, step-by-step instructions on in-hand hard copy; 3) supervised practice with a task to execute."

* "The structure on the whole was very good, but I wasted some time doing things before the presentation that actually taught it, necessitating redoing some things."

* "Don't use Adobe Photoshop for graphics."

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